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Everyone at Picnic Time understands that we must earn the right to your business on a daily basis. Our commitment to providing exceptional service is unrivaled. Our highly-trained customer service team and sales advisors are here to assist you.
Our customers have a wide variety of tastes and desires. So fresh ideas and design improvements are of the utmost importance at Picnic Time. Our design team is hard at work year-round, creating the most innovative and exciting new products on the market. You’ll always find something new at Picnic Time!

Every item is designed to be both attractive and durable, and made of the highest quality materials. This is why we are able to offer a limited lifetime warranty on all Picnic Time products.

We use bar-tech stitching to reinforce pocket seams designed for a lifetime of use. All insulated baskets are handmade from top quality rattan, bamboo, and willow. Leather straps and metal hinges and latches add strength and functionality. All of our items pass through a three-stage quality control process to insure that your goods arrive in perfect condition.

 
Picnic Time products are warranted to be free from defects in materials and workmanship for the life of the product. Our warranty applies when the product is used for the purpose intended, and does not apply to damages caused by typical wear and tear, unreasonable use, or neglect.
For warranty claims, call Picnic Time’s Warranty Service Center at:

1-888-742-6429